Privacy Policy

We may collect: full name, phone number, email address, billing or payment information, tour or activity reservation details, browser information and IP address.

Information may be used to: process and confirm reservations, securely process payments, provide customer support, send confirmations and reminders, improve website functionality, detect fraud, and comply with legal obligations.

By submitting your contact information, you authorize JEA Tours to contact you regarding reservations, support, promotions, or operational updates. Marketing communications may be discontinued at any time upon request.

Our website may use cookies and analytics technologies to improve performance, monitor activity, and enhance navigation.

Customer information may be shared with tour operators, transportation providers, payment processors, and affiliated suppliers only when necessary to complete reservations. JEA Tours does not sell or rent personal information to third parties.

Payments are processed through secure third-party systems. JEA Tours does not store complete credit card information on its servers.

Reasonable technical, administrative, and physical safeguards are maintained to protect personal information from unauthorized access, misuse, or disclosure.

Our website may contain links to third-party websites. JEA Tours is not responsible for their content, security, or privacy practices.

JEA Tours reserves the right to modify this Privacy Policy at any time. Changes become effective once published on the website.